1. 7. Which of the following duties cannot be done by an medicine counter assistant



2. 8. Use the case below to answer Q 8-10 

You are having a problem with a coworker. She has no formal training in pharmacy but you as an MCA often work together with her to interview and counsel patients on their OTC medications. This coworker always cuts you off when you speak and contradicts you in front of the patients. Her actions are affecting the way patients see you as a professional.

8. What do you think is the reason why she treats you like that?



3. 9. If such a situation is not managed what can it lead to?



4. 10. What actions would you take to manage this conflict?



5. 11. A patient enters your pharmacy. She looks extremely worried, sorrowful and in pain. She stood in the pharmacy for about two minutes for the MCA to finish his phone call while watching football on the television with the volume so loud. After the MCA had finished his call, the patient   started the dialogue.

Below is what happened;

Patient:  I’ve been having these menstrual pains for a while.

MCA: Is that all

Patient: Please I’m suffering; give me some brufen for my pains to go.

MCA: “mm-hm” are you sure?

Patient: of course I am,just give the medicine to me, that is what I always take for this pain

MCA: okay, that will cost you twenty pesewas  (as his phone starts to ring again)

The MCA gave the drug without labeling to the patient and she rushed off, as he turned to watch his football.

Use the above case to answer question 11-14.


11.  How will you grade how well the MCA communicated?













6. 12. These are some of the dangers from such poor communication except?



7. 13. These are interferences that might affect effective communication except?



8. 14. The following are skills that are useful in effective communication with a client except



9. 15. Paracetamol 1g t.i.d x 10/7



10. 16. Diclofenac 50mg b.i.d X 2/52



11. 17. Folic acid o.p.d X 1/12



12. 18. Multivite i t.i.d X 4/52



13. 19. In counseling a patient with an anti-malaria medication, which of the following is important for successful treatment?



14. 20. These are possible causes of Drug resistance except.



15. 21. The following concepts are used in minimizing expiration of medicines on the counter except



16. 22. The following are not signs of  Diarrhoea except



17. 23. The following are complications that may result from STDs except



18. 24. Antihistamines


19. 25. Antiseptics


20. 26.  Antitussive


21. 27.  Anti-diarrhea drugs


22. 28.  Anti-malaria drug


23. 29.  Anti-helmintics


24. 30.  Antacids


25. 31.  Analgesics


26. 32.  Heamatinics


27. 33.  Laxatives


28. 34.  The following are ways of minimizing the expiration of drugs in the pharmacy except


29. 35.  The following are roles  the computer can play in the pharmacy except


30. 36.  The following are not causes of diarrhea except


31. 37.  Buccal  tablets are placed


32. 38.  Transdermal


33. 39.  Topical route applies to


34. 40.  Parenteral preparations do not include


35. 41.  Otic


36. 42.  PO


37. 43.  Sublingual


38. 44.  The following are not  Anti-Emetics except


39. 45.    Which of the  following is a possible cause of persistent urethral discharge even after treatment


40. 46.  Which of the following is not a treatment objective in the management of Urethral discharge


41. 47.  Rational Drug Use involves the following except


42. 48.  VITAMIN    A                                            



43. 49.  VITAMIN    B6                                        


44. 50.  VITAMIN  K                                           


45. 51.  VITAMIN  D                                            


46. 52.  VITAMIN  B1                                           


47. 53.  Ammonium Chloride


48. 54.  Codeine,


49. 55.  Carbocisteine,


50. 56.  Guaiphenesin


51. 57.  Dextromethophan


52. 58.  Pholcodeine


53. 59.   Dihydrocodeine


54. 60.  Dilute acetic acid


55. 61.  Glycerol


Question 1 of 55