1. 7. Which of the following duties cannot be done by an medicine counter assistant

 

 
 
 
 
 

2. 8. Use the case below to answer Q 8-10 

You are having a problem with a coworker. She has no formal training in pharmacy but you as an MCA often work together with her to interview and counsel patients on their OTC medications. This coworker always cuts you off when you speak and contradicts you in front of the patients. Her actions are affecting the way patients see you as a professional.

8. What do you think is the reason why she treats you like that?

 

 
 
 
 

3. 9. If such a situation is not managed what can it lead to?

 

 
 
 
 

4. 10. What actions would you take to manage this conflict?

 

 
 
 
 
 

5. 11. A patient enters your pharmacy. She looks extremely worried, sorrowful and in pain. She stood in the pharmacy for about two minutes for the MCA to finish his phone call while watching football on the television with the volume so loud. After the MCA had finished his call, the patient   started the dialogue.

Below is what happened;

Patient:  I’ve been having these menstrual pains for a while.

MCA: Is that all

Patient: Please I’m suffering; give me some brufen for my pains to go.

MCA: “mm-hm” are you sure?

Patient: of course I am,just give the medicine to me, that is what I always take for this pain

MCA: okay, that will cost you twenty pesewas  (as his phone starts to ring again)

The MCA gave the drug without labeling to the patient and she rushed off, as he turned to watch his football.

Use the above case to answer question 11-14.

 

11.  How will you grade how well the MCA communicated?

 

 

 

 

 

 

 

 

 

 

 

 
 
 
 

6. 12. These are some of the dangers from such poor communication except?

 

 
 
 
 

7. 13. These are interferences that might affect effective communication except?

 

 
 
 
 

8. 14. The following are skills that are useful in effective communication with a client except

 

 
 
 
 

9. 15. Paracetamol 1g t.i.d x 10/7

 

 
 
 
 

10. 16. Diclofenac 50mg b.i.d X 2/52

 

 
 
 
 

11. 17. Folic acid o.p.d X 1/12

 

 
 
 
 

12. 18. Multivite i t.i.d X 4/52

 

 
 
 
 

13. 19. In counseling a patient with an anti-malaria medication, which of the following is important for successful treatment?

 

 
 
 
 

14. 20. These are possible causes of Drug resistance except.

 

 
 
 
 

15. 21. The following concepts are used in minimizing expiration of medicines on the counter except

 

 
 
 
 

16. 22. The following are not signs of  Diarrhoea except

 

 
 
 
 

17. 23. The following are complications that may result from STDs except

 

 
 
 
 

18. 24. Antihistamines

 
 
 
 

19. 25. Antiseptics

 
 
 
 

20. 26.  Antitussive

 
 
 
 

21. 27.  Anti-diarrhea drugs

 
 
 
 

22. 28.  Anti-malaria drug

 
 
 
 

23. 29.  Anti-helmintics

 
 
 
 

24. 30.  Antacids

 
 
 
 

25. 31.  Analgesics

 
 
 
 

26. 32.  Heamatinics

 
 
 
 

27. 33.  Laxatives

 
 
 
 

28. 34.  The following are ways of minimizing the expiration of drugs in the pharmacy except

 
 
 
 

29. 35.  The following are roles  the computer can play in the pharmacy except

 
 
 
 

30. 36.  The following are not causes of diarrhea except

 
 
 
 

31. 37.  Buccal  tablets are placed

 
 
 
 

32. 38.  Transdermal

 
 
 
 

33. 39.  Topical route applies to

 
 
 
 

34. 40.  Parenteral preparations do not include

 
 
 
 

35. 41.  Otic

 
 
 
 

36. 42.  PO

 
 
 
 

37. 43.  Sublingual

 
 
 
 

38. 44.  The following are not  Anti-Emetics except

 
 
 
 

39. 45.    Which of the  following is a possible cause of persistent urethral discharge even after treatment

 
 
 
 

40. 46.  Which of the following is not a treatment objective in the management of Urethral discharge

 
 
 
 

41. 47.  Rational Drug Use involves the following except

 
 
 
 
 

42. 48.  VITAMIN    A                                            

                                

 
 
 
 
 

43. 49.  VITAMIN    B6                                        

 
 
 
 
 

44. 50.  VITAMIN  K                                           

 
 
 
 
 

45. 51.  VITAMIN  D                                            

 
 
 
 
 

46. 52.  VITAMIN  B1                                           

 
 
 
 
 

47. 53.  Ammonium Chloride

 
 
 
 

48. 54.  Codeine,

 
 
 
 

49. 55.  Carbocisteine,

 
 
 
 

50. 56.  Guaiphenesin

 
 
 
 

51. 57.  Dextromethophan

 
 
 
 

52. 58.  Pholcodeine

 
 
 
 

53. 59.   Dihydrocodeine

 
 
 
 

54. 60.  Dilute acetic acid

 
 
 
 

55. 61.  Glycerol

 
 
 
 

Question 1 of 55